Notes

Notes are short, sharp, atomic ideas. They compliment and connect with each other, creating new ideas and enhancing understanding.

Dealing with client issues

Most people don’t wake up and plan to ruin your day. You’re not that important.  Difficulties are usually down to communication issues, unaligned expectations or personality clashes. Communicate Don’t bury […]

Actions After Win checklist

This is an answer to “ok, how do we start working together?” It provides a clear path for clients to follow and makes sure you only focus on the essentials. […]

Before we can start checklist

This checklist removes the excitement and impatience to get started – replacing it with a logical process to follow for every new project. Goals Get you what you need before […]

Essential metrics for recurring revenue

CAC (Customer Acquisition Cost), is the cost to gain a new customer. MRR (Monthly Recurring Revenue) is the monthly recurring revenue or MRR is how much you charge a client […]

The difference between perception and perspective

Perception is how you interpret, imagine, believe, expect something. Perspective is your point of view. Since perception exists in a symbiotic relationship with action. Our perspectives come from our perceptions […]

Sharing is not a reflection of you

When you share your thoughts it can feel like a mirror. That can be scary and even prevent you from sharing.  If you reframe the problem, you can think of […]

Reframe the problem

How you perceive and frame something can influence the outcome. Perception is how you interpret, imagine, believe, expect something. Perspective is your point of view.  Reframing the problem is about […]

Positive Outcomes, NOT Lost Possibilities

Dreamers see the positive and possible in the world. The downside is you see all the flaws and missed opportunities when something does not reach its full potential. You end […]